Covid- 19 Response

The NeuroBalance Center Team is working diligently to accommodate our participants as we navigate the current situation.  We are moving forward to keep our team and participants active and engaged in their health, fitness & wellness until we can get back into the center.

Participation Guidelines

We are excited to see you!
Please, no hugs or handshaking. Your participation at the NeuroBalance Center is voluntary.

Call us when you arrive 847-800-6162.
We will let you know when we are ready for you. The lobby/waiting area is closed. Stay in your vehicle until we are ready for you. Please review, answer, and submit the Health Screen questions on our website before each appointment.

Please bring a face covering with you.
Face covering must cover your nose and mouth at all times.

Do not bring anyone with you to your appointment.
(Caregivers are allowed if needed to assist with appointment) We are limiting people in the Center, services are by appointment only.

You will be required to participate in a health screening when you enter the Center.
Temperature checks and screening questions will be asked to each client, employee, and volunteer. If responses indicate participants are at high risk or symptomatic they will not be allowed to participate at the Center.

Leave unnecessary items at home.
Only the essentials please, no extra items, bags, or electronics.

No outside food or drinks are allowed.
We have a touchless water dispenser with disposable cups if needed.

You will be asked to wash your hands following the health screening.
After your appointment we suggest washing your hands before leaving the Center.

Every NeuroBalance Center Client has a MindBody account with us.
If you have not already done so, please call us to set up your password for your account. This will allow you to update your own information, including payment options.

Check out will be touchless and done at the end of every day through our HIPAA compliant software, MindBody.
All clients will be required to have a credit card on their MindBody account.

There is no 100% safe environment.
The NeuroBalance Center is taking necessary precautions as stated by the CDC and the State of Illinois. Your participation at the NeuroBalance Center is voluntary.

Please keep in touch. We appreciate and value your feedback.

Working Together To Live Better.